today announced it has appointed Scott Hyden as General Manager.Hyden, whose most recent experience includes managing major online businesses such as Travelweb.com and American Airlines’ AA.com, brings deep knowledge in airline and hotel supplier relations, as well as in automating travel and transportation processes. Hyden’s supplier and online technology experience complements Travelocity Business’ decades of corporate experience gained through Sabre Holdings(SM) and GetThere(R).
“Scott brings a great skill set in delivering a better traveler experience in the most efficient way. His past experience shows he is tightly aligned with Travelocity Business’ mantras—helping companies become more efficient, while delivering better service, access to the best travel deals, and more options to travelers,” said Ellen Keszler, who is now president of Corporate Solutions at Sabre Holdings, including Travelocity Business, GetThere and related corporate offerings.
Hyden most recently served as general manager of Dallas-based Travelweb.com, an online hotel distribution company owned by many of the world’s largest hotel chains, where he oversaw the launch and management of this major hotel site. Previously, he was managing director of American Airlines’ AA.com, and guided e-commerce strategy, product development, site design and technology direction.
“Travelocity Business is in a unique position in corporate travel,” said Hyden. Few corporate agencies have the technology and experience in delivering powerful online and automation solutions, and no other online agency brings the wealth of experience in corporate travel. The recent announcements on its service center and new online site are just the latest examples of how Travelocity Business is transforming the corporate travel reservation and fulfillment processes to the benefit of companies and their travelers.”
On July 14 Travelocity Business announced enhanced technologies in its service center that position it as the only full-service corporate agency to own and manage all of the beginning to end technologies and processes for automating corporate travel. Additionally, on July 26, it announced an enhanced Web site that fully combines the company’s corporate travel technology with the usability and wide range of options of Travelocity’s newly redesigned site.
Prior to managing AA.com, Hyden was vice president of finance and information technology for American Airlines’ Cargo Division. He also held a number of other executive and management positions at American Airlines, United Parcel Service (UPS) and KPMG Peat Marwick. Hyden received his MBA from Duke University, and Bachelor of Science degree from the University of Colorado in Boulder.