Beaches Turks & Caicos will delay reopening until Wednesday 13 June 2012 following information released from the Ministry of Health of the Turks and Caicos this week announcing that ten cases of Norovirus have been confirmed in the Turks and Caicos Islands.
The leading family all-inclusive group said in a statement: “According to both international experts and local health authorities, we feel it is in the best interests of resort guests, team members and residents of Turks and Caicos Islands to complete an extensive sterilisation program while the resort is completely unoccupied.”
The resort had been experiencing an increase in guests and staff complaining of gastrointestinal illness for the past 2-3 weeks with guests reporting to the nurse’s station each day.
Inconvenienced guests have the option of flying to another Beaches resort if space is available, getting accommodations for the same number of days of travel in the original reservation. Alternatively guests can reschedule their stay at Beaches Turks & Caicos within a year, except during holiday blackout dates.
For guests who choose an alternate Beaches now or the Beaches Turks & Caicos at a later date, Beaches will cover any airline change fees up to $150 per person, plus any increase in fare up to $300 per person.
Guests may also cancel and receive a refund for only the land portion of their vacation.
The statement concluded: “We are committed to ensuring that we deliver the best holiday experience and appreciate the patience and understanding of our guests during this highly unusual situation.”