American Airlines pens first flagship check-in at LAX

American Airlines pens first flagship check-in at LAX

American Airlines today introduced the first Flagship Check-in experience at Los Angeles International Airport (LAX). The new check-in process option expands American's commitment to differentiate and customize the travel experience for its high-value customers.

Customers who are eligible for Flagship Check-in include ConciergeKey(SM) members and customers of American's Five Star Service – a personal one-on-one airport assistance program, on the day of travel. Also included are First Class customers departing LAX onboard an American Airlines three-class transcontinental or three-class international aircraft.

"American continues to deliver the ideal travel experience for our high-value customers," said Virasb Vahidi, American's Chief Commercial Officer. "Flagship Check-in provides the exclusivity and seamless service that our high-end customers value, and we believe this unique service best aligns with their travel desires."

The LAX Flagship Check-in experience is located in the east lobby with exclusive curbside access leading to a private facility. There, customers are greeted by customer service representatives who can personally assist with individual travel requirements, including check-in and baggage check, seat or itinerary changes and connecting flight information. To further expedite the travel process, customers receive immediate access to a designated separate security line, offering easy access through security checkpoints. Flagship Check-in is available to eligible customers between 4 a.m. to 1 a.m. daily.

Los Angeles International Airport is the first airport where American offers this premium service, which will be available at additional airports in 2012.

ADVERTISEMENT

n addition to the new Flagship Check-in, American continues to deliver a differentiated, modern customer experience with a distinct focus on best delivering what high-value customers value most – world class products and services, including new menu items, enhanced premium cabin amenities and upcoming aircraft deliveries.

For more information about Flagship Check-in service, please visit www.aa.com/flagshipcheckin.

LosAngeles.mobi
To find out all the latest news and information whilst in Los Angeles. City.Mobi has launched its new guide to the city.

LosAngeles.mobi is the latest in this illustrious line up, offering click to call functionality – which means no scribbling down telephone numbers.

City.Mobi offers the most comprehensive mobile travel guides available, with over 800 cities in 200 countries listed. Each is developed by the City.Mobi team to combine into a single global travel directory.

However, each city retains its own mobile identity via a dedicated domain. Already on offer are Brussels.Mobi, Paris.Mobi, Sanfrancisco.Mobi and Sydney.Mobi.

Most entries are also linked to websites where users can quickly access more detailed information if needed.

Other key features include information on accommodation, restaurants, attractions, entertainment, nightlife, shopping, and transport.

City.Mobi guides include user reviews and traveller utilities such as a translation guide, currency converter, news and local weather guide.