Austin Frost, Vice President Sales & Marketing Shangri-La Hotels & Resorts @ WTM 2011

Austin Frost, Vice President Sales & Marketing Shangri-La Hotels & Resorts reflects on World Travel Market 2011 and updates BTN on the Shangri La’s ambitious expansion plans with its next property set to open in Mumbai next year and over 40 projects in the pipeline for the next 45 years including expansion into Europe and North America.