Teranishi establishes and oversees every aspect of the resort and its facilities on a day to day basis. She supervises the activities of all department heads and their staffs and assists guests. Teranishi is also responsible for achieving growth goals and objectives, revenue generation, cost control, guest satisfaction and employee development. Kona Reef features condominiums located at water’s edge in scenic Kailua-Kona.
“Lauren’s impressive background and accomplishments with Enterprise Rent-A-Car proved to us that she would be able to handle the high level of service and performance we demand at our resorts,” said John Small, chairman and CEO of Tapestry Resorts. “She is a great asset to the Tapestry Resorts team.”
Teranishi comes to the resort from Enterprise Rent-A-Car, where she served as branch rental manager for five years. While at the company, she opened a new airport rental branch location; created financial statement action plans; and posted positive operating profit for three, six and 12 months. As well, Teranishi analyzed market trends, rate structures and competitive pricing for the company. She previously worked in the marketing department at Pyramid Insurance Centre, Ltd. in Honolulu.
A graduate of the University of Nevada, Las Vegas with a degree in business marketing, Teranishi is also currently a member of the American Marketing Association.
Tapestry Resorts is a full-service hospitality management solutions company and division of ResortCom International.