Customers advised to be vigilant at station ticket machines

29th Nov 2012
Customers advised to be vigilant at station ticket machines

Iarnród Éireann has advised customers and tourists paying for tickets with credit or debit cards at station ticket vending machines to be vigilant for the use of card “skimming” equipment following a small number of recent incidents.

In particular, customers and tourists are advised to heed the Irish Payment Services Organisation’s safecard advice to always cover the PIN pad when entering your PIN number to prevent criminals from seeing the PIN number.  Customers should also alert station staff if they see anything suspicious at ticket vending machines.

Iarnród Éireann alerted Gardaí to this issue following a staff member observing a group behaving suspiciously at Booterstown Station.  CCTV footage has been supplied to Gardaí to assist in investigating the matter.

The company has briefed station staff on what to look out for, to check ticket vending machines regularly, and on actions to take if they find skimming equipment on ticket vending machines.


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