Japan Airlines Signs E-ticketing Agreement With Sabre

and Japan Airlines
today announced an agreement that allows the airline, for the first time, to provide e-ticketing functionality through a global distribution system (GDS).

The functionality, which went live in Australia on Feb. 24, will also be available through Sabre Connected travel agencies in the United States, Canada, Bermuda and Japan shortly.

E-ticketing for self booking travelers has already been available within Japan for Japan Airlines international reservations.

“The e-ticketing process developed by Sabre is fully interactive, allowing agents to issue, refund, exchange, void and display online,” explained Michael Keating, chief executive officer, Sabre Pacific Pty Ltd.

Travel agents using the e-ticketing functionality will experience reductions in the cost of sales and improve operational efficiencies by reducing administrative manpower and enhancing productivity.


Additionally, the solution helps airlines improve their airport check-in process, reduce the number of lost tickets and improve revenue reporting.

“We chose Sabre because of their industry leadership position in the development and commercialization of electronic ticketing solutions. We are confident that their solution will provide us with an even more streamlined process and a reduction in our distribution cost,” said Akira Hisano, vice president Reservation & Ticketing Procedures for Japan Airlines.

Related stories on ITN:
(25/02/2003) Sabre offers e-tickets for bmi

(22/01/2003) Indonesian Airlines Signs Agreement with Sabre

(23/01/2003) Air China Chooses Sabre for Advanced Flight Scheduling Tools