Best Practices in Online Services Procurement Report




is proud to announce that its customer Henkel, has been recognized by Aberdeen Group as a Best Practice in Travel e-Procurement.
Aberdeen profiled the deployment of Henkel’s use of KDS Corporate in its Best Practices in Online Services Procurement (OSP) report published September 24, 2002. The report revealed the latest findings of the market analysis firm’s continued research of emerging procurement automation technologies as well as featured case studies of the 11 Award Winners of the Best Practices in e-Procurement including Henkel. For large corporations, non catalog-based purchases, such as travel are key in their budget reduction strategy and a priority for optimization solutions.





In September 2001, www.henkel
Henkel started deploying KDS Corporate, KDS’s business travel management solution for large enterprises, after studying five different self-booking tools available on the market. Henkel chose KDS for its ease-of-use, international capabilities, multi-GDS function as well as for its best price-to-quality ratio.
KDS solution also integrated perfectly to the workflow of Carlson Wagonlit (CWT), Henkel corporate agency.
With a total number of travelers exceeding 5 000 and a travel (air, hotel, car) budget of 45 million dollars worldwide, Henkel sizes the potential volume of trips that can be booked online at 60% of its total travel spend, i.e. 30 million dollars.

Today, more than 2600 business travelers can book their trips online via KDS Corporate in Germany, US, France and Spain. Henkel has seen the costs to book an airline trip drop 50% when booked online instead of via the phone. The company plans to reach its Return On Investment on KDS Corporate by the end of 2003.


Related stories on ITN:

(17/09/2002) KDS Delivers Online Rail Booking for Business Travelers

(09/07/2002) KDS Launches KDS Express for Mid-Sized Businesses.

(29/04/2002) Technological Collaboration Between KDS and Ariba