Delta.com 2002 Ticket Sales Surpass $1 Billion

Delta Air Lines` Web site, delta.com
, reports continued strong growth, with total sales from January through August 2002 surpassing $1 billion, approximately 30 percent higher than the same period last year.
Additionally, e-tickets - which make up about 80 percent of Delta tickets used worldwide - are enabling greater customer use of online information and services that speed and simplify travel.


Delta.com services, including Online Check-In, flight information and airport wait time estimates, continue to gain momentum. In August, the number of customers checking in through delta.com and printing their boarding pass from their personal computer jumped 62 percent over the previous month. August 800 Mile Segment Upgrades increased four percent over July with more than 83,000 customer requests through delta.com. An average of 1.4 million customers rely on airport wait time information on delta.com.


Delta.com first surpassed $1 billion in sales in October 2000, approximately 47 months after the site launched purchase functionality. This year, delta.com reached the $1 billion milestone in eight months. More than 12 percent of all Delta tickets are sold on delta.com.

 

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