Corporate Air Travel Survey 2002

The IATA Corporate Air Travel Survey 2002 reflects the concerns of international corporate travellers with special attention to new security and facilitation issues, and to the role of low cost carriers and video conferencing in the post 11 September environment.

The Survey covers key factors that influence corporate travel decisions: travel budgets and patterns, airline choice, alliances, aircraft types, the influence of new technology, entertainment & communications and the importance of Frequent Flyer
Some highlights are:

- With regard to airport and airline security the majority of business travellers (81%) would like to see the use of advanced biometric technology at airports.

- One third of all business travellers have used a “no frills/low cost” airline in the past 12 months mainly for the cost benefit, and a total of 37% use video conferencing to save travel time and money.

- Business travellers are showing increasing interest in in-flight business facilities with connecting passenger information and email/internet access all rated as important in-flight features. In fact more than 3 out of 5 of all business travellers would be willing to pay a one-off supplement for email/internet access.


The Corporate Air Travel Survey 2002 consists of a Core Report and 4 additional Modules on the In-flight Experience, Choice of Airline, Use of New Technology and New Considerations in Corporate Air Travel.

The Survey (complete with trend data going back to 2000) will be available on IATA’s new online service: Global Aviation Business Intelligence ( by end November 2002.