DHL Airways, Inc., the Chicago-based cargo airline and the principal U.S. provider of air transportation services to the DHL Worldwide Express network, has put eMaestro from SBS International, a Boeing Company (NYSE: BA), into production.
The eMaestro package is SBS` Internet-based crew access module. This product allows DHL crewmembers to manage their own scheduling needs via the World Wide Web. Using eMaestro, crewmembers can receive schedule notifications, submit line bids, request trip trades, modify and/or view training and vacation schedules, review bid packages, check in for flights and read group messages. The system also includes an Interactive Voice Response component that allows crewmembers to access the system via telephone.
“DHL is very excited about incorporating SBS eMaestro into its operations,” said Dale Seay, director of Crew Resources and Information Technology for DHL. “It gives our crewmembers the scheduling flexibility they need, when they need it.”
DHL also is implementing SBS` MaestroLines and MaestroCrew, dynamic tools that will allow DHL to plan and implement schedules for approximately 500 flight-deck crewmembers per month. Both are installed at DHL and will be in production in the next few months.
SBS International, a wholly owned subsidiary of The Boeing Company, is a provider of personnel planning, scheduling and management solutions to the worldwide aviation industry. It is part of a growing family of solutions offerings from Boeing Commercial Aviation Services intended to help increase the safety, security and efficiency of the global air transportation system.These offerings include a comprehensive portfolio of airline flight and maintenance operations, customer/fleet support, engineering services, modifications, spare parts, information services and training.