Lufthansa And SAS Introduce Joint Electronic Ticketing

“Paperless flying” now possible between Germany and Scandinavia
Lufthansa and SAS (including SAS partner carriers Air Botnia, Cimber Air, Skyways, Wideroe) have today introduced joint electronic ticketing, offering customers the benefits of “paperless flying” on all their flights between Germany and Scandinavia and Finland.
Moreover Lufthansa customers can fly with etix® on all intra-Scandinavian routes operated by SAS, while SAS passengers can now use SAS E-Ticket for domestic travel on Lufthansa in Germany. In total, Lufthansa-etix® is now on offer to 160 destinations in 40 countries, while an SAS E-Ticket can be used to reach some 73 destinations in 11 countries.
For example, a Lufthansa customer can fly from Frankfurt to Copenhagen on Lufthansa, continue to Stavanger on SAS, and return to Frankfurt via Oslo, while an SAS passenger, can for instance travel from Copenhagen to Duesseldorf on SAS, continue to Munich on Lufthansa and return to Copenhagen on either carrier, all on one electronic ticket.


“This further expansion of the etix®-network has enhanced our position as the leading European Carrier especially for international e-Travel,” commented Thierry Antinori, Executive Vice President Sales, Lufthansa German Airlines. “etix® is rapidly becoming a unique-selling-point, especially for the business and corporate customer,” he continued.


To enable smooth and fast check-in procedures for passengers with electronic tickets, Lufthansa and SAS have linked the technology of their automated check-in terminals.


Thomas Sattelberger, Executive Vice President Product and Service, Lufthansa German Airlines, said, “the exemplary collaboration with our colleagues at SAS has enabled us to rapidly achieve an outstanding technological advance, which we are now putting to the benefit of our customers.”


Passengers travelling with hand luggage only on either a Lufthansa-etix® or an SAS E-Ticket now have the option of checking-in using any of the 400 automated check-in terminals provided by both carriers. In addition SAS also provides check-in facilities at numerous Radisson SAS hotels in Scandinavia, which can now also be used by Lufthansa-etix ® customers. Moreover, the check-in terminals at the airports in Duesseldorf, Frankfurt, Hamburg and Munich, as well as at most airports served by SAS in Scandinavia, also permit passengers to check-in with baggage.

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The co-operation between Lufthansa and SAS on electronic ticketing is a further step in improving customer service between Star Alliance? partners. Last September Lufthansa and the carriers of the Austrian Airlines Group (Austrian Airlines, Lauda Air, Tyrolean) already began to offer customers electronic ticketing on each others networks.


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