Frontier Airlines (NASDAQ: FRNT) today proudly unveiled a new and expanded ticket counter operation at its Denver International Airport (DEN) hub, increasing its current ticket counter space by 50 percent, from 12 check-in positions to 18. As part of the expansion, the airline`s ticket counter now encompasses the northernmost end of the East Terminal ticket counter, making it convenient for customers to continue to use the A Concourse bridge when accessing Frontier`s flights. In conjunction with today`s announcement, the airline also announced it has amended its check-in recommendation for customers departing DIA from two hours to 90 minutes.
“Frontier served more than three million customers last year, and as more people choose Frontier`s affordable fares it is imperative that our facilities are equipped to handle that growth,” said Frontier President and CEO Jeff Potter. “The increased ticket counter space will help decrease check-in wait times and will also enable us to provide more individualized service.”
Denver International Airport recently announced it would begin an expansion project that will provide an additional seven gates for Frontier`s use. The airline currently utilizes 10 gates at DIA.
Potter continued, “It is an honor to wear the designation of `hometown airline` in Denver, and we appreciate the support this community has shown us since our start-up nearly eight years ago. We also thank Mayor Webb, the City of Denver and airport officials for their continued support in making Frontier`s growth a positive reality.”
Denver-based Frontier Airlines is the second largest jet service carrier at Denver International Airport with a fleet of 31 aircraft and employing approximately 2,800 aviation professionals. Frontier and its affiliate Frontier JetExpress currently serve 32 U.S. cities from its Denver International Airport hub with 150 daily flights. In 1999, 2000 and 2001, Frontier`s maintenance and engineering department received the Federal Aviation Administration`s highest award, the Diamond Certificate of Excellence, in recognition of 100 percent of its maintenance and engineering employees completing advanced aircraft maintenance training programs. In April 2002, Entrepreneur Magazine ranked Frontier one of two “Best Low-Fare Airlines, ” and in September 2001, Fortune Magazine ranked Frontier 41st on its 100 Fastest Growing Companies list. Frontier provides capacity information and other operating statistics on its Web site, which may be viewed at www.frontierairlines.com.