SWISS Travel Professionals Honour Emirates With Silver Award


The airline, founded in 1985, has already won more than 200 awards and has just received Travel Insideå‘s silver Travel Star award for scheduled airlines - again.


The result was based on a survey of some 600 Swiss travel agents, and this year Emirates scored extra points over the previous year for `outstanding` customer service.


Adnan Kazim, Emirates` Manager Switzerland and Austria, accepted the award on behalf of the airline, which has served Switzerland for the past 10 years.


He said: “Gaining a silver from the country’s top travel professionals two years in a row reflects the esteem our business partners have for the quality of our service in a very demanding market.”


Emirates scored particularly highly in two areas, customer care and customer service, and tripled its score for agents` awareness of its fast-developing worldwide route network via Dubai.

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The Travel Stars, Switzerland`s only recognised tourism awards, are based on a questionnaire sent to all travel and ticketing agents. This year some 600 responded.


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