The World Travel Specialists Group - The Lawyers`
Travel Service (WTSG), a top 20 $350 million travel management company,
announced their selection of AgentWare
, a leader in Internet based travel
technologies, to utilize their latest release of Travel Console(tm) to
search web fares for WTSG`s professional service firm client base. 
WTSG

plans on placing the Travel Console(tm) on the desktop of its 250 travel
consultants to complement fares found through traditional distribution
channels.

“With the recent commission elimination from the airlines, it is now our job
more than ever to offer innovative ways to help defray travel costs without
jeopardizing service levels,” said Paul Moskowitz, President and COO of
WTSG. “With Travel Console, we will enhance our travel consultants`
productivity by allowing them an automated way to quickly and easily search
multiple web sites for additional air fare options for our clients.”

“The World Travel Specialists Group boasts a large client base that spans
industries from the legal profession to advertising” said Les Ottolenghi
,
CEO and Co-Founder of AgentWare.  “The training and knowledge of WTSG travel
consultants is the envy of many agencies, both large and small.  AgentWare
is extremely proud to have been chosen by such a well respected and well run
organization.” 

The AgentWare Travel Console(tm) is a web fare search tool dedicated to
enhancing the value provided by travel agents. Travel agencies can track and
report on web bookings made via the Travel Console(tm) through adapters to
popular back-office systems. Customer profiles and Super PNRs can be created
and stored using the Travel Console(tm), enabling travel agents to track
customer purchases and service transactions made with web-based vendors.
New administrative features allow agency managers to add, delete and manage
user accounts, as well as set global search parameters for their entire
organization.  Streaming results now provide instant information to travel
consultants, decreasing wait time and increasing efficiency.

Related stories on ITN:

(23/04/2002) Balboa Adopts AgentWare Travel Console(tm)

(09/12/2002) Stevens Travel Management Selects AgentWare

(02/04/2002) Atlas Travel Selects Agentware for Booking Features.

(06/03/2002) Uniglobe Selects AgentWare

——-