Interline Electronic Ticket Agreement Between AA and United

8th Mar 2002

American Airlines has announced that effective Wednesday, it began an interline electronic ticket agreement with United Airlines.
The reciprocal arrangement between American, the world`s largest airline, and United, the second largest carrier, means that passengers can use one electronic ticket when their itinerary includes travel on both airlines.

The agreement also makes it much easier for each airline to accept e-ticketed customers from the other airline if a customer`s flight is canceled because of severe weather or other reasons.

Until now, passengers who had an e-ticket on United, for instance, and needed to change their reservation to an American flight, had to stand in line to get a paper ticket because neither airline had access to the other`s electronic ticket database. Now the passenger will be able to go to a United or an American Airlines ticket counter, present a picture ID and their United e-ticket receipt and simply be rebooked on an American flight. And the process works exactly the same if the passenger begins with an American e-ticket.

Currently, more than 65 percent of American`s customers choose electronic tickets which are available for all of its domestic and international destinations.

American Airlines, the world`s largest carrier, together with its regional affiliate American Eagle, serves more than 275 cities in more than 40 countries and territories with more than 4,100 daily flights.


United Airlines offers about 1,700 flights a day on a route network that spans the globe.

Related stories on ITN:

(10/04/2001) AA Imposes Fee for Paper Tickets

(14/06/2000) Air Canada & United Introduce Inter-Airline Electronic Ticket

(13/01/2000) United Airlines To Create E-Commerce Company

(17/06/1999) Canadian Airlines and American Airlines Introduce Industry First: Interline Electronic Tickets

(04/01/1999) United Airlines E-Ticket Service Now Available Worldwide




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