Worldspan has expanded its portfolio of advanced airline ticket repricing products. Worldspan Ticket Exchange Plus is a comprehensive new desktop tool that walks travel agents through the ticket repricing process, beginning with validation of a PNR for repricing. In addition, Worldspan Rapid Reprice Select, introduced last August as the travel industry’s first all-in-one low-fare shopping and repricing technology, has received another powerful shopping feature.
Worldspan Ticket Exchange Plus, available to travel agents from the Worldspan Go!(R) desktop, performs valuable repricing and ticketing functions that eliminate time-consuming manual processes, as well as costly data entry and system response errors. When travel agents need to modify, reprice and reissue an airline ticket, the tool proficiently qualifies the PNR, captures and pre-populates historical ticket data, executes mathematical calculations, documents refund exchange notices in the PNR and completes the ticketing entry.
“Ticket Exchange Plus gives travel agents another tool that lets them focus more of their time on customer service and new sales-while Worldspan technology does the work,” said Kathy Fitzpatrick, Worldspan vice president - North America. “Already one of our most-used desktop productivity tools, Ticket Exchange Plus underscores Worldspan’s commitment to delivering the industry’s most advanced, all-encompassing ticket repricing technologies.”
True to its total integration strategy, Worldspan built Ticket Exchange Plus to interface with the renowned Worldspan Rapid Reprice and Worldspan Rapid Reprice Select solutions, currently available to travel agencies in the United States. Once Ticket Exchange Plus validates a PNR for Rapid Reprice processing, agents are automatically given the option to choose Rapid Reprice or Rapid Reprice Select to fully automate and complete the transaction-including the use of leading low-fare shopping features.
The recently released Worldspan Rapid Reprice Select, which introduced low-fare shopping into the repricing process, has a new shopping feature that adds flexibility to the repricing process. At the time of the product’s introduction in August, travel agents could shop for low-fare alternatives for modified itineraries. Today agents can also shop itineraries that have not yet been modified. This means agents can select originally booked flight segments and shop according to all-new travel dates, destinations and other trip parameters, and receive up to five available low-fare alternatives. Rapid Reprice Select accomplishes this by combining key features of Worldspan e-Pricing(R), the global leader in low-fare shopping technology, with the core Rapid Reprice tool, the first solution to automate repricing and reissuing tickets when traveler itineraries change.