Alaska Airlines was rated the
No. 1 airline in Conde Nast Traveler magazine’s 2005 Business Travel Awards.
Published in the October issue, the annual survey of the magazine’s business
travelers rated Alaska the top domestic airline for coach and first-class
service.Alaska Airlines edged out nine of its U.S. counterparts, including five
major carriers, for its first-ever top ranking in the poll for premium
service. In past years, Alaska has rated in the top five in the survey.
“We are honored to receive this recognition, as it truly reflects all that
we’ve been doing to raise the bar in providing exceptional value and service
to our business travelers,” said Tom Romary, the airline’s vice president of
marketing. “We thank our employees who, day-in and day-out, give the extra
effort that makes such a difference to our customers.”
Alaska received the highest ratings for its cabin service and frequent
flier privileges, and scored in the top two for value for cost; food and
beverages; and seat comfort and legroom.
The magazine polled more than 10,000 readers who identified themselves as
frequent business travelers. The annual survey also rates international
airlines and hotels.
Among carriers with single-class (coach-only) service, Alaska’s sister
airline, Horizon Air, rated fifth and was the only regional airline to make
the list. Horizon was highly rated for its food and beverages, cabin service
and frequent flier privileges.