In their endeavor to continuously please their event planners, the Marriott hotels in Jordan have introduced several programs to enhance event planning and make the experience with Marriott hotels as pleasant as possible.
The “Event Planner Recognition Program” is to make the event planner feel special and well taken care of through recognition during each phase of their event. A signature pin, which is a small gold “Dallah” is presented to the event planner prior to the event to wear for the duration of their event. The “Dallah” symbol was chosen to reflect the warmth, the passion of hospitality and tradition towards the prospective meeting planners. The pin will ensure that the person who wears it will receive VIP treatment and recognition by all the associates at the hotel. As well, the pin will also provide attentive service and will facilitate in meeting all the expectations required for a successful event.
In addition, the Marriott Hotels in Jordan have a “Red Coat Program” in place to ensure that the event meets the expectations of the planner. A designated associate wearing a red coat, so that he stands out, is assigned to the event planner. He is responsible for the duration of the event and is available on the floor at all times.
Also, a meeting survival kit is available in all meeting rooms for the event planners that includes all the basic necessities such as tape, magic markers, pencils, notepads, hole puncher, stapler and other such items for the convenience of the event planner.
“As management it’s our duty to take the Extra Mile, our highest priority is given to the guests request. Our associates are empowered to take care of all requests and to serve our guests with excellence and perfection,” said Vatché Yergatian, the General Manager for the Amman Marriott Hotel.” He added, “Marriott Hotels continue to be the pioneer in planning and executing innovative and creative events. Marriott has always been the leading provider for meetings, social events and off site functions and has always lead the way in being unique and inventive in approaching all their events.”
Marriott International manages three properties in Jordan, the Amman Marriott Hotel, the Petra Marriott Hotel and our newest addition, the Jordan Valley Marriott Resort & Spa.