Planning a trip to a
Harrah’s casino will become easier today. Today, Harrah’s Entertainment, Inc. launched an upgraded version of its
http://www.harrahs.com/ Web site. The new site is designed as an
easy-to-use, convenient resource for Harrah’s customers to book hotel
rooms, check event calendars at Harrah’s casinos, redeem special offers or
review their Total Rewards account balances. “The Internet has evolved into a crucial business tool,” said David
Norton, Harrah’s senior vice president of relationship marketing.
“Providing our customers with a user-friendly, efficient Web site capable
of handling a wide array of common transactions helps cement our
reputation as a customer-service leader, and provides significant cost
savings opportunities.”

New features of harrahs.com include improved design and navigation; a
redesigned Total Rewards section, including a catalog of merchandise
customers can browse online; a streamlined process for reserving hotel
rooms online; expanded reservation search tools, including an option to
search for airfare and hotel packages; and photos of hotel rooms and more
detailed room descriptions.

Various subsidiaries of Harrah’s Entertainment, Inc. own or manage 28
casinos in the United States, primarily under the Harrah’s and Horseshoe
brand names. Founded 67 years ago, Harrah’s Entertainment is focused on
building loyalty and value with its valued customers through a unique
combination of great service, excellent products, unsurpassed
distribution, operational excellence and technology leadership.

Additional information about Harrah’s Entertainment is available at
http://www.harrahs.com/.
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