Carlson Hotels Worldwide today announced a new customer guarantee for
Radisson Hotels & Resorts and Park Plaza Hotels & Resorts which ensures
that guests will find the best online room rate on the hotel brand web
sites: http://www.radisson.com/ and http://www.parkplaza.com/ . The
guarantee goes into effect today at more than 425 Radisson locations in 61
countries and nearly 40 Park Plaza locations in 12 countries.
Carlson says it wants to make it easy for busy customers to find the best
available rate without the need to shop around.

“We want our customers to know that we value their time,” said Brian
Stage, executive vice president for sales, distribution and reservation
services for Carlson Hotels Worldwide, parent organization of Radisson and
Park Plaza. “With the popularity of the Internet and the large number of
travel websites available, customers can spend hours searching the various
sites for the best rate.” Added Stage, “We want our guests to know that we
will work hard to ensure that the best available online rate is on our
brand sites. Customers no longer need to waste valuable time checking
numerous sites to ensure the best rate.”

The company plans to stand behind its guarantee. If a customer finds a
lower online rate, that lower rate will be honored and an additional 25
percent discount will be given. Details of the guarantee are on the brand
web sites.

Radisson is one of the leading upscale, full-service hotel companies in
the world and has distinguished itself in the hotel industry through its
commitment to delivering personalized service and genuine hospitality.
Reservations for Radisson Hotels & Resorts(R) can be made online at
http://www.radisson.com/ , through a travel agent or by phone at
800-333-3333.

Park Plaza Hotels & Resorts is positioned in the mid-scale segment of the
full-service hotel category and is known for its great value and customer-
focused service culture. Reservations for Park Plaza Hotels & Resorts can
be made through the website at http://www.parkplaza.com/ , through your
travel agent or by calling toll-free in the United States and Canada:
800-814-7000.
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