Symphony Group Chosen by La Quinta

1st Mar 2004

Symphony Services, a leading provider of technology-based outsourcing
services, today announced that Dallas, Texas-based La Quinta Corporation
has selected Symphony Services CMG to analyze and manage their
telecommunications expenses.
CMG will serve as the lead project manager for implementing new local
telephone service at La Quinta hotels. CMG will manage this project
through implementation and then ensure that the billing and the
anticipated cost savings are realized. In addition, CMG will help La
Quinta formulate a new company-wide cellular strategy, including detailed
analysis of current plans and traffic patterns.

“We appreciate the value-added service from CMG through their inventory
control capability, invoice and billing review and contract negotiation
support,” said John Novak, senior vice president and chief information
officer of La Quinta. “CMG allows us to focus our internal resources on
critical tasks while also helping identify cost savings opportunities.”

La Quinta Director of Voice and Data Communications Mark Blasing added, “I
look at CMG as an extension of my staff. They review all of our
telecommunications invoices for accuracy using their computer systems, and
we are then able to analyze the information on-line using their Invoice
Manager tool. CMG not only detects issues with our invoices, but they go a
step further and work with the carriers to correct any billing issues
identified and follow through to make sure we receive credit.”

“Symphony Services CMG is quickly developing a reputation for dramatically
reducing the indirect expenses incurred by its clients,” said Jon Good,
president of Symphony Services CMG. “As a result of our efforts, companies
like La Quinta have greater insight into their operations, as well as
additional resources that can be applied elsewhere in the organization.
We’re uniquely and sharply focused on providing solutions that deliver a
significant return on investment. Our mission is to help clients such as
La Quinta to generate at least ten dollars in savings for each one dollar
invested in our services.”


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