TripAdvisor is leveraging the power of its network of travelers… some 25 Million Monthly users in order to pull cash from the wallets of business listing members.
User/crowd generated content available through the mega review site TripAdvisor has done a lot of things to the industry.
Expedia’s TripAdvisor is to buy Chinese meta-search company Kuxun (at least I think it is a meta-search company) (according to Dow Jones via Hotelmarketing.com).
While luxury five-star business hotels are currently voluntarily forfeiting their 5th star and lowering their prices in order to retain their list of business guests, there is a relatively small boutique hotel on Keizersgracht in Amsterdam that expects to close the year 2009 with more than acceptable results.
TripAdvisor®, the world’s most popular and largest travel community, today announced its new Go/No Go Index. Leveraging millions of data points from TripAdvisor.com, the Go/No Go Index exposes unique travel finds every month.
TripAdvisor(R), the world’s largest travel community, today announced the addition of free, personalized customer satisfaction management dashboards to each property owner’s page on the site. Managers and owners of every one of the 450,000 hotels on TripAdvisor can now instantly assess their performance, as determined by their guests, including trend and competitive analysis, and a new Customer Satisfaction Index (CSI). Market Metrix, the leader in feedback solutions for the hospitality industry, powers these customer metrics.
TripAdvisor has been embroiled in a row the authenticity over its reviews, with hoteliers alleging that the market-leader has grown so large it is no longer able to police its content.There are claims within the industry that some hotels are using the site to attack rivals and boost their own ratings by posting fake reviews.
TripAdvisor has revealed the results of its annual travel trends survey of nearly 4,000 travelers, globally.
TripAdvisor announced the top 10 hip hotels from around the globe, according to traveler popularity and TripAdvisor editors.
TripAdvisor(TM) has announced the top 10 quirkiest hotels from around the globe, according to traveler popularity and TripAdvisor editors.