Korean Air has partnered with Amazon Web Services (AWS), a global leader in cloud technology, to develop an AI Contact Center (AICC) platform that incorporates innovative artificial intelligence (AI) technologies to improve customer center services.

The 2024 Africa Travel Indaba convened discussions on how airlift can drive economic development, tourism growth, and regional integration in Africa. Industry leaders including Ms. Mpumi Mpofu, CEO of Airports Company South Africa, and representatives from airlines such as CemAir and Kenya Airways participated in panel discussions addressing the challenges and opportunities surrounding airlift strategies on the continent.

IHG Hotels & Resorts has inked its inaugural management contract in Japan with Kajima Corporation, marking a significant stride in their mutual development partnership. Set to debut in 2025, ANA Holiday Inn Resort Karuizawa will offer 100 guest rooms, 2 pet-friendly villas, and an array of facilities, including a restaurant, natural hot spring, gym, and indoor swimming pool, amidst the picturesque Asama wilderness.

Train travel will never be the same again: in an Australian first, Vivid Sydney today announced Tekno Train by Paul Mac, a one-of-a-kind event that will transform a Sydney Trains service into a moving, sensory sound and light experience for 23 nights only.

Anatolia awaits! Passing desert landscapes and snowy peaks, the Mesopotamian Express takes passengers across the Anatolia region with long breaks at its iconic cities. Travelling 1,051 kilometres over 24 hours from Ankara to Diyarbakır, the sleeper train passes through Kayseri, Sivas, Malatya, Elazığ, and Bingöl. The route includes three-hour breaks in Kayseri and Malatya, and a four-hour stop in Elazığ, giving guests time to rest and explore the cities’ unique architecture and delightful local tastes.

Sunrise Airways is poised to enhance travel connectivity within the Eastern Caribbean with the introduction of a new service linking Dominica, Antigua, St Kitts, and St Lucia.