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Wilson takes over as Ryanair DAC chief executive

Wilson takes over as Ryanair DAC chief executive

2 September 2019 Airline News

Eddie Wilson has replaced Michael O’Leary as chief executive of Ryanair DAC as the low-cost carrier continues its reorganisation. The airline has reorganised itself as a holding group company comprising several airlines, with O’Leary as overall chief executive.

Ryanair rated worst for customer service in UK

Ryanair rated worst for customer service in UK

23 August 2019 Airline News

Ryanair has been rated the worst firm for customer service out of 100 popular British brands. Passengers with the low-cost airline were left feeling undervalued by unhelpful staff and miserable complaints handling, new Which? research reveals.

Ryanair pilots vote to strike in Ireland

Ryanair pilots vote to strike in Ireland

9 August 2019 Airline News

A day after Balpa members in the UK confirmed dates for strike action, they have been joined by colleagues in Ireland. Directly employed Ryanair pilots based in the carrier’s home country and represented by the Fórsa union voted by 94 per cent to back industrial action.

Ryanair sees profits fall by a third as falling prices bite

Ryanair sees profits fall by a third as falling prices bite

20 May 2019 Airline News

Ryanair has seen profits fall by 29 per cent, to €1.02 billion, for the year to March 31st as the price of seats fell and the cost of fuel rose. The low-cost carrier said worse could be to come this summer as over capacity in Europe pushes carriers to cut prices further.