The UK Civil Aviation Authority said it will review how airlines are handling refunds during the coronavirus pandemic. A statement said the body would consider if any action should be taken to ensure that consumer rights are protected.
Ryanair has confirmed plans to return to 40 per cent of normal flight schedules from the start of July. The low-cost carrier said the move was subject to government restrictions on intra-EU flights being lifted, and effective public health measures being put in place at airports.
Ryanair has added three London Stansted routes to its current network. From May 15th, the low-cost carrier will fly three times a week to Bucharest and Sofia, while a daily service to Porto will be added on May 22nd.
Ryanair will cut as many as 3,000 jobs in the wake of the coronavirus pandemic. The low-cost carrier grounded all flights in mid-March as European destinations closed borders, with no resumption of services expected until at least July.
Ryanair has warned passengers they may have to wait until the coronavirus pandemic has passed before they can claim cash refunds. In the latest update to its refund policy, the low-cost carrier said it would offer vouchers and free changes of flight in the short-term.
Having previously pledged to work with carriers to overcome the financial difficulties created by the coronavirus pandemic, chancellor Rishi Sunak has now advised airlines to find other forms of funding.
In a statement today, the low-cost carrier said all departures would be cancelled except for a very small number of flights to maintain essential connectivity, mostly between the UK and Ireland.
Malta, Hungary, Czech Republic, Slovakia, Austria, Greece, Morocco, Spain, Portugal, Denmark, Poland, Norway and Cyprus are among those destinations to have imposed flight bans of varying degrees.
Ryanair will suspend all domestic flights within Italy from tomorrow. International flights will follow on Friday, with all departures suspended until April 8th at the earliest.
Over the past week, the low-cost carrier said it had seen significant drop in bookings over the late March/early April period, in response to the spread of the virus.
Ryanair has reported a quarter three profit of €88 million, compared with a €66 million loss in the same period last year. Traffic at the low-cost airline group grew six per cent over the three months, with the carrier welcoming 36 million guests.