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KLM signs up with Amadeus for ancillary services

KLM signs up with Amadeus for ancillary services

11 October 2011 Airline News

Amadeus has announced flagship carrier KLM has implemented Amadeus Ancillary Services in the Netherlands. Through AAS, KLM is now able to offer travel agencies the option to book Economy Comfort seats, expanding the access to its content of ancillary products and services.

KLM boosts Aruba services

KLM boosts Aruba services

7 October 2011 Airline News

Year-round access to Aruba is becoming easier for UK visitors as of this month, with the introduction of new KLM Royal Dutch Airlines’ flights on 30 October 2011. The news comes at a time when other carriers have been cutting services to the Caribbean due to APD concerns.

KLM signs up with WestJet for improved Canadian services

KLM signs up with WestJet for improved Canadian services

30 September 2011 Airline News

KLM Royal Dutch Airlines and WestJet have operated their first code share flights in a code share agreement between the two airlines which will allow KLM to market and distribute WestJet operated flights under KLM flight numbers. This will enhance the travel possibilities for our customers, giving them access to 30 domestic Canadian routes.

The BTN interview: RightNow Technologies

The BTN interview: RightNow Technologies

15 August 2011 Focus

KLM Royal Dutch Airlines is the latest travel brand to sign up with RightNow in a bid to enhance the level of customer support for their mobile website. BTN speaks to Ian Tickle, who was recently appointed as vice president, EMEA, RightNow, to find out some of the latest challenges and trends for travel organisations looking to boost their mobile web presence.

RightNow powers mobile experiences for KLM

RightNow powers mobile experiences for KLM

10 August 2011 Airline News

RightNow is powering great customer experiences for airline KLM Royal Dutch Airlines. With RightNow CX, the customer experience suite, KLM is delivering dynamic support information to customers on its award winning mobile website. 

KLM returns to Rio after 12-years

KLM returns to Rio after 12-years

18 June 2011 Airline News

Dutch flag-carrier KLM Royal Dutch Airlines is to return to Rio de Janeiro with effect from November 1st 2011. Rio is an attractive destination for European tourists especially because of famously popular beaches like Copacabana and Ipanema.

KLM reignites airline compensation row

KLM reignites airline compensation row

16 August 2010 Airline News

KLM has reignited the debate about EU airline compensation rules, following its decision to reimburse only 24 hours worth of hotel and meal expenses to passengers caught up in the volcanic ash cloud.

KLM agrees TAROM codeshare

26 May 2009 Press Release Airline News

KLM Royal Dutch Airlines and the Romanian flag carrier TAROM are to begin codesharing from 1 of June 2009. The codeshare agreement applies to connecting flights between Amsterdam and Bucharest and vice versa.