Klm News

KLM Cityhopper finalises Embraer E195-E2 order
Embraer and KLM Cityhopper have signed a firm order for 21 E195-E2 aircraft, plus 14 purchase rights. The 21 firm positions will be acquired via operating lease from Embraer lessor partners Aircastle and ICBC Aviation Leasing.
KLM Cityhopper expands Embraer partnership with latest order
KLM Cityhopper has revealed plans to purchase up to 35 E195-E2 jets from Embraer. The deal is composed of 15 firm orders and purchase rights for a further 20 aircraft of the same model.

IATA headed to Amsterdam for 2020 showcase
The International Air Transport Association has announced that KLM Royal Dutch Airlines will host the 76th annual general meeting and World Air Transport Summit in Amsterdam, the Netherlands.

KLM becomes first airline to launch WhatsApp Business account
WhatsApp and KLM Royal Dutch Airlines have started a unique test for a new service on WhatsApp. KLM now offers her customers around the world booking confirmation, check-in notification, boarding pass, flight status updates and asking questions in ten different languages on WhatsApp via the official WhatsApp Business application.

KLM becomes first airline to access WhatsApp Business account
WhatsApp and KLM Royal Dutch Airlines have started a unique test for a new service on WhatsApp. KLM now offers her customers around the world booking confirmation, check-in notification, boarding pass, flight status updates and asking questions in ten different languages on WhatsApp via the official WhatsApp Business application.

KLM to launch non-stop flights to Costa Rica
KLM Royal Dutch Airlines is launching twice weekly, direct flights to San José, Costa Rica, from the end of October.

KLM adds Namibia and Angola to winter schedule
KLM is expanding its network of routes this winter, offering three direct flights a week from Amsterdam to Windhoek via Luanda, Angola. As of October, a KLM Airbus A330-200 will depart from Amsterdam at 22:45 every Tuesday, Friday and Sunday for an overnight flight to the Namibian capital.

Jet Airways to launch non-stop flights from Amsterdam to India
Jet Airways will launch daily non-stop flights from Amsterdam to offer significantly enhanced connectivity between Europe, the United States and India via the Netherlands. Effective March 27th, Jet Airways will operate two daily non-stop flights from Amsterdam Airport Schiphol, one each to its hubs in Mumbai and New Delhi. Jet Airways will also operate a daily flight to Toronto from Amsterdam.

KLM brings WeChat to skies
Nexmo, the leading cloud communications platform company, today announced its Chat App API is empowering KLM to engage with Chinese customers on WeChat, the leading social communication platform, through Salesforce Service Cloud. KLM Royal Dutch airlines is now able to process and handle user inquiries from Chinese customers on WeChat more efficiently based on previous interactions with users on multiple platforms.

KLM breaks passenger number record for single day
This past weekend, KLM Royal Dutch Airlines welcomed a record number of passengers on board KLM and KLM Cityhopper flights.On Sunday, a new 24-hour record was created with 93,048 passengers flying on KLM flights between Amsterdam and 139 destinations worldwide.

KLM boosts Mediterranean flights with Air Malta codeshare deal
KLM has announced a codeshare partnership with Air Malta, the Maltese national airline, flying direct from Amsterdam. Under this partnership, KLM will add its code and flight numbers to Air Malta’s domestic route network allowing customers to fly via KLM’s hub airport, award-winning Amsterdam Airport Schiphol and will connect with KLM’s extensive global network.

KLM launches new smartphone app
KLM Royal Dutch Airlines is launching its new smartphone app for iOS and Android. This new app responds to the passenger’s individual and personal needs to ensure their journey with KLM is as easy and comfortable as possible. As soon as the customer opens the app, it shows the most relevant information for that precise moment as well as the best course of action to take.