Embraer and KLM Cityhopper have signed a firm order for 21 E195-E2 aircraft, plus 14 purchase rights. The 21 firm positions will be acquired via operating lease from Embraer lessor partners Aircastle and ICBC Aviation Leasing.

The International Air Transport Association has announced that KLM Royal Dutch Airlines will host the 76th annual general meeting and World Air Transport Summit in Amsterdam, the Netherlands.

WhatsApp and KLM Royal Dutch Airlines have started a unique test for a new service on WhatsApp. KLM now offers her customers around the world booking confirmation, check-in notification, boarding pass, flight status updates and asking questions in ten different languages on WhatsApp via the official WhatsApp Business application.

KLM is expanding its network of routes this winter, offering three direct flights a week from Amsterdam to Windhoek via Luanda, Angola. As of October, a KLM Airbus A330-200 will depart from Amsterdam at 22:45 every Tuesday, Friday and Sunday for an overnight flight to the Namibian capital.

Nexmo, the leading cloud communications platform company, today announced its Chat App API is empowering KLM to engage with Chinese customers on WeChat, the leading social communication platform, through Salesforce Service Cloud. KLM Royal Dutch airlines is now able to process and handle user inquiries from Chinese customers on WeChat more efficiently based on previous interactions with users on multiple platforms.

KLM has announced a codeshare partnership with Air Malta, the Maltese national airline, flying direct from Amsterdam. Under this partnership, KLM will add its code and flight numbers to Air Malta’s domestic route network allowing customers to fly via KLM’s hub airport, award-winning Amsterdam Airport Schiphol and will connect with KLM’s extensive global network.