Competition & Markets Authority News
Competition & Markets Authority threatens lastminute.com with legal action
The company signed formal undertakings in December which committed it to pay out over £7 million to more than 9,000 customers when their holidays were cancelled due to the Covid-19 pandemic.
CMA launches new airline refund investigation
The Competition & Markets Authority is investigating whether airlines have breached consumers’ legal rights by failing to offer cash refunds for flights they could not lawfully take.
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Vacation Rentals pledges refunds following CMA probe
Vacation Rentals has changed its policy to ensure customers will have the option of a full refund if a booking has been cancelled because of restrictions associated with the coronavirus outbreak.
CMA to examine package holiday refund policies
Holidays and airlines account for three-quarters of the total number of complaints received about cancellations and refunds, the Competition & Markets Authority said in a statement.
Competition & Markets Authority launches cancellation investigation
The CMA acknowledged that most businesses are acting reasonably in what are unprecedented circumstances, and the current crisis is placing everyone under pressure, but said consumer rights cannot be ignored.
CMA to block Sabre acquisition of Farelogix
Following an in-depth investigation, the Competition & Markets Authority has blocked Sabre’s proposed takeover of Farelogix. The government body argued the deal could result in less innovation in their services, leading to fewer new features that may be released more slowly.
CMA questions Sabre acquisition of Farelogix
The government body launched an in-depth investigation into the US$360 million deal in September and has now suggested it could result in less innovation, higher fees and more limited choice of supplier for airlines.
CMA raises concerns over Sabre acquisition of Farelogix
The Competition & Markets Authority has warned Sabre’s proposed takeover of Farelogix raises competition concerns in the supply of IT systems used by airlines and travel agents to sell airline tickets.
Competition watchdog warns UK holiday companies over unfair terms
The ‘Small Print, Big Difference’ campaign is being run in partnership with the lead associations representing the holiday and travel industry, including ABTA, UKHospitality and the Association of Independent Tour Operators among others.
Hotel booking sites told to shape up by Competition & Markets Authority
The UK Competition & Markets Authority will launch enforcement action against a number of hotel booking sites that it believes may be breaking consumer protection law.