Competition & Markets Authority News
Competition & Markets Authority wins Teletext case
The High Court has confirmed Truly Travel and Alpha Holidays, which traded as Teletext Holidays and Alpharooms respectively, failed to appropriately refund customers.
Competition & Markets Authority pauses Teletext legal action
The Competition & Markers Authority has paused legal action against Teletext Holidays and Alpharooms.com after the companies entered into voluntary liquidation.
CMA launches court action against Teletext Holidays
The Competition & Markets Authority has launched court action against Teletext Holidays over inadequate progress on refunds to package holiday customers.
CMA warns Teletext holidays it faces court over unpaid refunds
The Competition & Markets Authority has warned Truly Holdings, the company that operates Teletext Holidays, it could face legal action over its failure to repay customers in the wake of Covid-19.
Competition & Markets Authority brands PCR test system a ‘lottery’
The Competition & Markets Authority has found there are features of the PCR testing market which mean “competition alone will not deliver the right outcomes for consumers”.
Competition & Markets Authority strikes testing company from official list
The Competition & Markets Authority has opened a formal investigation following complaints a private firm, Expert Medicals, has not provided tests to travellers.
CMA warns test providers to follow the law
The Competition & Markets Authority has sent an open letter to PCR Covid-19 test providers warning that a range of harmful practices in the sector could breach consumer protection law.
Competition & Markets Authority launches PCR test investigation
The CMA is now examining whether individual PCR providers may be breaching their obligations under consumer law, as well as whether there are structural problems in the market.
British Airways and Ryanair under CMA refund spotlight
The Competition & Markets Authority is investigating whether British Airways and Ryanair have broken consumer law by failing to offer refunds for flights customers could not legally take.
CMA threatens Teletext Holidays with court over refund backlog
The government body opened an investigation into the brand and its sister travel operator, Alpharooms, in February after receiving hundreds of complaints.
CMA warns travel companies to promptly pay refunds this summer
The government body has published an open letter to the sector and has also sent it directly to the 100 package travel firms with the most complaints about them.
CMA says Teletext failed to provide customer refunds
An investigation by the Competition & Markets Authority has found Teletext Holidays failed to refund many of its customers for package holidays cancelled due to the pandemic.