With a hotel career that’s taken Ian Pullan around the world and back, he’s landed in Vancouver, British Columbia as the new General Manager of The Fairmont Waterfront. Crossing the water from his General Manager’s post at The Fairmont Orchid, Mr. Pullan leaves the sunny Big Island of Hawaii for the cosmopolitan city of Vancouver. He takes over the reins from retired General Manager, Francis Parkinson at one of four Fairmont properties located on the West Coast amidst the spectacular mountains and the sea.

With over 27 years of experience within the hospitality industry, Mr. Pullan brings a wealth of knowledge and new perspective to The Fairmont Waterfront. His past senior operations positions with several global brand hotel groups will serve him well as he takes the team at The Fairmont Waterfront forward with a commitment to the outstanding guest services that have become a cornerstone of this property.

“It’s a pleasure to welcome Ian to the Pacific Northwest family of Fairmont Hotels & Resorts,” says Regional Vice President and General Manager, Mark Andrew. “We’re delighted to have Ian contribute his expertise to Fairmont’s unique positioning in the marketplace. His ability to lead a guest-focused team is exactly what we need to continue our proud reputation of engaging guest service.”

“I feel very privileged to have the opportunity to reside in one of the most beautiful cities in the world and to take a lead in the continued development of the Waterfront team,” says General Manager, Ian Pullan. “I look forward to meeting the industry and building relationships with the community on behalf of The Fairmont Waterfront.”