MGM Resorts International has completed the deployment of the next generation Amadeus Central Reservation System (ACRS) across its North American hotels, including Las Vegas and regional hotels.

The cloud-based ACRS offers advanced distribution capabilities enabling MGM Resorts to efficiently connect with its branded and third-party distribution channels.

As Amadeus’ second ACRS customer, MGM Resorts has been working collaboratively to implement ACRS as the newest top-tier hospitality central reservation platform. 

“We chose to move forward with Amadeus based on the potential we saw in the ACRS. With the strong process‑oriented approach Amadeus is known for, we knew that together we could augment ACRS with what was needed for MGM Resorts.

“We are delighted to now be live across all of our North American hotel properties and look forward to the continued innovations possible through our partnership with Amadeus,” said Sarah Fults, vice president distribution, MGM Resorts.

MGM Resorts and Amadeus have also cooperated on several innovative ACRS capabilities, including those supporting MGM Resorts’ strategic business partnerships.

This new implementation addresses MGM Resorts’ goals to substantially reduce manual data management within its distribution ecosystem and prioritise its advanced connection strategy with key third-party partners.

ACRS offers technology architecture that further enables ultra-high availability and ultra-fast response times, meeting the needs of all hotel types from global chains to independent luxury hotels and resorts.

“I’m excited to continue to bring Amadeus’ next generation ACRS Hospitality platform to the industry through our exceptional partnership with MGM Resorts.

“With its unique attribute‑based data modelling and other market‑leading technologies, ACRS transforms the way hotels can provide personalised merchandising to their guests.

“From global chains to independent luxury hotels and resorts, ACRS empowers hoteliers to increase revenues, enhance the guest experience and improve operational efficiency,” said Peter Waters, executive vice president, hotel IT, hospitality, Amadeus.