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Breaking Travel News interview: Marriott Executive Apartments, Thailand

Marriott Executive Apartments has been nominated for the third successive year as Thailand’s Leading Serviced Apartment Brand by the World Travel Awards.

Here Breaking Travel News catches up with the general managers of the properties to find out just what it is that keeps them ahead of the chasing pack.

Breaking Travel News: Marriott Executive Apartments has been nominated for the third successive year as Thailand’s Leading Serviced Apartment Brand by the World Travel Awards. What do you think it is that separates the properties from their competitors?

Adrian Ee, general manager, Marriott Executive Apartments Sathorn Vista:  It’s the confidence in the Marriott name which provides a high quality product and great service to all our guests.

It’s also the ability for us to be connected with all our other Marriott hotels while providing upscale accommodation in strategic locations in Bangkok.

BTN: How would you describe Thai tourism going into the second quarter of 2016? Has the political situation in the country had an impact on visitor numbers?

Rajat Chatterjee, general manager, Marriott Executive Apartments Bangkok, Sukhumvit Thonglor: The tourism industry in general has rebounded from the political situation in Bangkok.

According to statistics, Thailand has received more than 25 million tourists, exceeding its budget.

Given our current performance and forecast, we have the right to be optimistic about 2016.

At Marriott Executive Apartments, we have seen strong drive in corporate business travel segments and in FIT segment in quarter one of this year, and we expect the same, if not stronger pace, for the remaining of the year.

Sabreena Jacob of Marriott Executive Apartments

BTN: How established is the service apartment sector in Thailand? Is it fair to say Asian markets are still learning of the benefits?

Sabreena Jacob, general manager, Marriott Executive Apartments Sukhumvit Park: With 18,875 Serviced apartments in just Bangkok, it seems fair to say that this sector is very well established.

According to the last quarter report from Collier, around 445 serviced apartments were completed in 2015 with another 200 to come on board this year.

The Asian markets have a lot of expat movement that will continue to grow and luxury serviced apartments are the answer to hassle free living!

Travellers are not just looking for hotels but also for luxury serviced apartments that offer all hotel services and facilities, more room space and a good location.

In fact a trusted name like Marriott makes all the difference to travellers.

Being in an unfamiliar city, a product like ours has everything you need under one roof.

Just unpack and plug in!

Rajat Chatterjee, left, and Adrian Ee of Marriott Executive Apartments

BTN: Can you talk us through the unique selling points of each of the four properties in the Marriott Executive Apartments, Thailand, portfolio?

Rajat Chatterjee: At Marriott Executive Apartments, regardless of location, we would like to offer our guests a true “home away from home” experience.

In our case at Marriott Executive Apartments, Bangkok Sukhumvit Thonglor, it is even more unique as our executive apartments are located in the same vicinity at Bangkok Marriott Hotel Sukhumvit, so what our guests have is the comfort of staying in your home while still enjoying all the five-star facilities that the hotel has to offer, including an award-winning steakhouse (The District Grill Room and Bar) and a multi-level rooftop bar, Octave Rooftop Lounge and Bar, commanding a stunning view of Bangkok skylines.

Sabreena Jacob:  The Marriott Executive Apartments at Sukhumvit Park tend to feel a lot more like home due to their distinctive residential design which enables comfortable living.

Not just a bedroom but an apartment with technology and work space for productivity, fully equipped kitchens and easy access to food and beverage to support daily routine.

Our serviced apartments give you the opportunity to settle in, even if you travel for a day or week by offering more space, privacy and flexibility with premier hotel services.

In addition we have six meeting rooms and can host corporate and social gatherings.

Our recreation facilities of tennis, badminton and squash are well sought after by both residents and non-residents alike.

The most important part of this property is our people!

Guests come back over and over again due to our service!

We always like to say “You don’t stay here, you live here” and this is so true as many guests treat this like their home and are a part of our extended Marriott Family!

Marriott Executive Apartments’ Supap Sirins

Supap Sirins, general manager, Marriott Executive Apartments Mayfair-Bangkok: Due to the growing force of Millennial travellers,  we intend to focus on technology such as Marriott mobile app that will maximize travelers’ experiences by giving guests added convenience wherever they are before, during and after their stay.

During the stay, Marriott Executive Apartments Mayfair – Bangkok provides personalized services that take on the flavour of Thai hospitality with 24/7 team on the ground, offering wellness and unique lifestyle experiences to help guests settle in a new city and new culture.

Adrian Ee: All properties are located in centralised locations be it for leisure or for the Corporate traveller.

Marriott Executive Apartments Sathorn Vista is ideally located in the Diplomatic enclave close to the major financial centre of Bangkok as well as the cosmopolitan area of Silom.

Apart from having 186 luxurious suites, facilities include a 24 hour fitness center, sauna, an outdoor saltwater swimming pool and the vibrant Momo café.

BTN: Since Marriott Executive Apartments Mayfair Bangkok is the first property in Thailand since 2003. What market trends have changed from the early years until now?

Supap Sirins: The demand for Ratchaprasong and Chidlom area is still growing despite the political crisis in the area several times.

Marriott Executive Apartments Mayfair-Bangkok now becomes more popular for family and millennial travellers. Booking window becomes shorter as well as length of stay, while many last-minute bookings comes from online and mobile application. In the future, we are looking forwards to seeing a strong growing number of leisure and medical tourism in China market.

Marriott Executive Apartments

Marriott Executive Apartments are international, upscale serviced apartments designed for executive expats staying 30 or more nights when traveling to key international gateway cities on a temporary assignment or relocation.

The brand offers studios to three-bedroom apartments, all with full kitchens and fully furnished with plenty of space for living, working and relaxing.

Marriott currently offers over 20 properties in 16 countries outside the United States with a strong pipeline in the Middle East and Asia.

World Travel Awards

Marriott Executive Apartments is also in the running for the title of Thailand’s Leading Serviced Apartment Brand at the World Travel Awards in 2016.

Voting closes on August 31st.

Head over to the official website to cast your ballot.