New start up airline jetXtra.com were ordered to temporarily halt any further sales under the jetXtra.com brand by the Civil Aviation Authority (CAA).

The carrier, which had been planning to launch flights from Humberside airport to the popular Spanish hotspots of Malaga and Palma de Mallorca in June, halted taking bookings at the weekend following orders by the CAA.

jetXtra.com claims that it was originally advised that it was able to sell up to 620 holidays under the CTT Group ATOL, pending an increase to the number, an ATOL is the licence which offers customers financial protection in the event of a travel company failing.

A statement on the company’s website says: “An increase to the number of passengers licensed had been applied for via the CAA to give protection for all passengers booked above that number, however at the weekend, jetXtra.com has been told to stop any further bookings until
the CAA have approved the request to increase the number of passengers protected.

“jetXtra was also informed that while the name ‘jetXtra.com’ is in contention, it cannot be added to the ATOL licence of CTT Group.”

The fledgling charter carrier reassured that customers that had already booked with jetXtra.com that they should not be concerned as this decision to temporarily halt trading under the brand name will not affect their booking.

Customers are being kept updated with all developments.