Ritz Carlton rolls out luggageless travel

25th Aug 2006

For guests of many Ritz-Carlton Hotelstraveling by air to destinations around the world, the choice will nolonger be whether to risk stashing liquids and gels into checked luggage,or dashing to the pharmacy at their destination to pick up all the personalcare items currently banned under the new Transportation SecurityAdministration (TSA) rules.“Luggageless Travel,” a service firstintroduced after 9/11, is being brought back as a program available forguests who stay at the same Ritz-Carlton at least four times a month.

To take advantage of “Luggageless Travel,” frequent road warriors may leavetheir suitcase at their hotel, upon check out. Items needing dry cleaningor laundry will be taken care of by the hotel staff, then stored until theguest returns for their next visit. Any personal care items needed will beprovided by the hotel, in accordance with guest requests. “When ourfrequent guests return for their next stay, everything will be hung in thecloset, stored in the bathroom, and they will have no concerns about how topack or what to pack,” said Paul Westbrook, senior vice president, brandand product development for The Ritz-Carlton Hotel Company. The cost toguests for “Luggageless Travel” will be the usual laundry/valet chargeswhich apply and any special request personal care items will bereplenished, with the cost charged to the guest upon check-out.
Ritz Carlton has also been nominated this year for a

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World Travel Award as World’s Leading Luxury Hotel Brand.

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