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Virgin Atlantic launches first domestic service in UK

Virgin Atlantic launches first domestic service in UK

21 August 2012 Airline News

Virgin Atlantic is launching flights from London Heathrow to Manchester Airport in the airline’s first foray into the domestic market. The new route, will be operated with three daily flights to Manchester using Airbus A319 aircraft, will commence in March.

Virgin Atlantic in tech focus

Virgin Atlantic in tech focus

11 August 2012 Press Release Airline News Travel Technology News

Virgin Atlantic has implemented a new service that will enable customers to have their questions answered in real-time online and improving online ticket sales conversion rates. The LivePerson Chat solution will help Virgin to decrease resolution times and ultimately reduce costs.

Virgin reports £80.2m losses

Virgin reports £80.2m losses

4 August 2012 Airline News

Virgin Atlantic has announced a pre-tax group operating loss of £80.2 million for the year to February 29, 2012, blaming the rise in Air Passenger Duty for its inability to make a profit.

Virgin Atlantic to offer mobile access on board London-New York flights

Virgin Atlantic to offer mobile access on board London-New York flights

17 May 2012 Airline News

Virgin Atlantic is to offer passengers a chance to use their own mobile phones during flights, following a link up with Panasonic-owned AeroMobile. Passengers flying on the carrier’s A330 service from London-to New York will be able to make calls initially, with as many as 20 planes fitted with the technology by the end of 2012.

Virgin Atlantic overhaul digital strategy

Virgin Atlantic overhaul digital strategy

25 April 2012 Press Release Airline News Travel Technology News

Leading airline Virgin Atlantic is currently underway with a renewed online digital strategy, including a revamped website, after unique insight and understanding from their bespoke research programme from eDigitalResearch suggested that they could see immediate benefits and Return on Investment (ROI).

Virgin Atlantic to overhaul digital strategy

Virgin Atlantic to overhaul digital strategy

25 April 2012 Airline News

Virgin Atlantic is launched a renewed online digital strategy, including a revamped website. The move comes after bespoke research from eDigitalResearch suggested the carrier could see immediate benefits and return on investment.

OFT halves BA fine for fuel surcharge scam

OFT halves BA fine for fuel surcharge scam

19 April 2012 Airline News

The Office of Fair Trading (OFT) has ordered British Airways to pay £58.5 for a fuel surcharge scam it was involved in six years ago with Virgin Atlantic. The final sum is less than half the total that BA was originally asked to pay in August 2007.