Caribbean Airlines is an authentic carrier which provides a genuine regional experience on all its services. Recognised as the Caribbean’s Leading Airline Brand by the World Travel Awards, head of sales, Lisa Morales, here tells us what the honour means to her and the team.

Caribbean Airlines has launched a new mobile app. The app is designed for use by iOS and Android devices and features an array of tools to enhance the customers’ travel experience.

The carrier, which has long operated the Next-Generation 737, will take delivery of 12 MAX airplanes in the coming years. The airline commemorated the selection of the MAX during a ceremony featuring national dignitaries, including the prime minister of Trinidad & Tobago, Keith Rowley, and Caribbean Airlines chief executive, Garvin Medera.

Caribbean Airlines has selected Amadeus as the provider to upgrade its Passenger Service System. The combined reservations, airport check-in, ticketing, inventory management system, and eCommerce will usher in a new era for Caribbean Airlines and its customers as part of the airlines’ overall customer-centric strategy. By unifying these systems, every customer touch point will be consolidated with the ability to provide comprehensive real-time information.

Caribbean Airlines has launched its non-stop twice-weekly service from Gatwick to Piarco International Airport, Port of Spain in Trinidad and Tobago providing a link between the Caribbean and London.

Caribbean Airlines will increase capacity to North America for the upcoming Christmas peak, with the addition of extra non-stop flights to New York from both its Trinidad and Jamaica hubs; as well as additional flights between Trinidad and Toronto. Caribbean Airlines has been nominated as the World’s Leading Airline at the World Travel Awards Grand Final later this year.