Raven, the aviation growth specialists, today launched the Customer Growth Index (CGI) at the 82nd IATA Annual General Meeting in Rio de Janeiro: a single, comparable rating of the digital experience that wins or loses airline bookings. The CGI scores carriers on four measures of airlines’ digital estates - speed, accessibility, booking flow and AI findability - and ranks each one against a bespoke competitive set matched by both business model and geography. In practice, this means a low-cost carrier is judged against comparable low-cost carriers in the same region rather than against a long-haul flag carrier or an operator in another market.

Icelandair, Iceland’s national carrier, is proud to announce the selected candidate in its viral quest to find the world’s worst photographer, ready to become the unexpected name behind a new global ad campaign. Icelandair launched this unconventional recruitment drive after discovering that many people believe images of Iceland look “too good to be true.” By championing imperfect photography – whether blurry, poorly composed, or poorly lit – Icelandair aims to prove that Iceland’s natural beauty is so breathtaking it transcends technical photographic prowess. No filters. No AI trickery. Just raw, authentic moments that remind us why Iceland actually deserves all the hype.

OneReg, the compliance and regulatory assurance platform used by airports and airlines globally, has appointed Billie Moore, currently Chief Executive of the New Zealand Airports Association, to a new Chief Regulatory and Industry Engagement Officer role focused on government affairs, regulatory relations and public policy across all its markets. The appointment follows OneReg’s oversubscribed USD $4.5 million Series A round, as the company accelerates its international expansion and deepens collaboration with regulators and public sector partners.

Panasonic Avionics Corporation (Panasonic Avionics), the world’s leading provider of in-flight engagement and connectivity (IFEC) solutions, today announced that its groundbreaking Astrova in-flight engagement (IFE) solution has taken to the skies in an Airbus A321XLR aircraft for the first time, operated by Saudia. The program also marks the first deployment of Panasonic Avionics’ Modular Interactive (MI) platform and Arc™ interactive map application in Saudi Arabia, as well as Panasonic Avionics’ wider digital portfolio.

Alaska Airlines is set to welcome guests to its newest Lounge at Portland International Airport (PDX) when it officially opens on June 4, underscoring its continued investment in premium travel and one of the carrier’s key West Coast hubs.

Brazilian Airline GOL Linhas Aéreas announces the opening of ticket sales for its new long-haul direct operations between Rio de Janeiro/RIOgaleão (GIG) and New York (JFK) for the 2027 season. Beginning on March 28 of next year and aligned with the airline’s sales policy of 330 days prior to the flight, the non-stop flights between GIG and JFK will operate with three weekly round-trip frequencies.