National Express East Anglia (NXEA) has invested £45k in installing three more new ticket collection machines at Norwich station, increasing to four the number of available machines from which customers can collect pre-paid, advance booked tickets.
Following a successful six-month trial of the first machine and the positive feedback received, a further three machines have been installed by the train operator helping to improve customer service and speed-up the collection of tickets for passengers using Norwich station.
NXEA’s advance tickets continue to be very popular amongst rail passengers in Norwich and the surrounding areas. The cost of the lowest price one-way advance ticket from Norwich to London has recently been frozen at just £8 and the investment made in these additional ticket collection machines will make collecting your advance ticket even easier.
Anita Stuart National Express East Anglia’s Norwich Station Manager said: “We’re pleased to continue to invest in customer facilities at Norwich one of the key regional stations on our network. These new and additional machines will make collecting pre-paid, pre-booked tickets easier for customers.”