Gulf Air, the national carrier of the Kingdom of Bahrain, today officially opened its new sales office in Seef Mall. The opening ceremony was under the patronage of Mr. Talal Al Zain, Chairman of the Board of Directors of Gulf Air.
“With passengers being more focused on customer service, sales offices must become an instrument for fast and efficient assistance. Gulf Air’s new sales office combines Arabian hospitality with business efficiency focusing on the needs of the customer,” said Mr. Al Zain.
During the opening ceremony, Gulf Air Chief Executive Officer Mr. Samer Majali said, “One of the key components of Gulf Air’s new business strategy is to focus on improving our products and services we offer our customers. The conveniently located sales office is an example. As we keep improving ourselves in our customer service on the ground, we will continue to add more features and facilities in the air as well, so that our premium customers enjoy a consistently enhanced experience throughout their journey.”
The open-plan design of the 450 sq. m. office provides a sense of openness and fluidity with a sizable waiting lounge area. The spacious sales office combines the modern-sophisticated look while maintaining the Arabic architectural influences creating an atmosphere of familiar hospitality with business-functionality.
The new Gulf Air sales office features a state-of-the-art city check-in area where customers can check-in and receive boarding passes ahead of their scheduled flight. In addition to the city check-in section, the sales shop offers a spacious waiting lounge and a number of helpdesks to serve walk-in customers.
Open daily from 8:00 am to 8:00pm, 6 days a week, the Gulf Air sales office is conveniently located on the ground floor of Seef mall in the west wing near Marina Gulf. Its accessible location is complimented by ample parking for mall visitors.
Gulf Air has been nominated World’s Leading Airline to the Middle East by the World Travel Awards. The special ceremony will take place this evening in Qatar, during which Gulf Airlines will find out whether or not it takes home the coveted award.