FCM Travel Solutions, the global flagship corporate brand of the Flight Centre Travel Group, has announced the appointment of a new regional general manager.
Mary Gava has been appointed to the role and will be based in Sydney.
The role will provide greater focus and dedication to servicing FCM’s government relationships and growing Pinnacle – FCM’s experiential, ‘high touch’ premium offering for executives, delivered by highly experienced and innovative travel experts.
“We are very excited about Mary’s appointment – her heavy involvement in the setup and on-going delivery of our Pinnacle offering, coupled with her extensive experience in leadership will ensure this area of our business succeeds,” said James Kavanagh, general manager – Australia, FCM Travel Solutions.
Gava has over twenty-one years experience in the travel industry and has worked on key transformation projects for FCM Travel Solutions since 2015 including engineering the Pinnacle value proposition and driving the E3-Serko transition.
Prior to this, she spent seven years as executive general manager at the Concierge Travel Group consisting of Concierge Business Travel, luxury retail brand Concierge Traveller and luxury wholesale brand Elegant Resorts and Villas.
“I’m very excited to provide dedication to two incredibly important customer segments of FCM, while giving our fantastic people a stronger identity and opportunity to thrive,” said Gava on her new appointment.