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Copper Mountain Resort Selects Agilysys Visual One Suite

Copper Mountain Resort Selects Agilysys Visual One Suite

Agilysys, a leading provider of innovative information technology and hospitality software solutions, has announced that Copper Mountain Resort in Copper Mountain, Colo. has selected the Agilysys Visual One suite, including solutions for property management, activities, club management, condominium management and spa management, to streamline operations at the 2,465-acre ski destination.

“We need a dynamic software system that allows us to manage our rather complex condominium lodging model, and the Agilysys Visual One suite fulfills all of our requirements,” said Mike Hurwitch, information technology director, Copper Mountain Resort.

“It’s a highly flexible system that integrates easily with other solutions and enables us to view data in new and creative ways.

“We are excited to explore new technological opportunities with the Agilysys Visual One system, particularly as it relates to activities scheduling, spa management and kiosk check-in and check-out. Agilysys is an industry leader in hospitality technology, and we look forward to a long and successful relationship.”

The Agilysys Visual One suite is a comprehensive and fully integrated property management solution that offers a wide range of features and functionality, including front office operations, guest history, housekeeping, reservations management and more. Its user-friendly screens are laid out in a logical, easy-to-use format with quick-feature icons and drag-and-drop capabilities.


The solution, which runs on a Microsoft SQL Server database, enables customers to select from a variety of modules to create the ultimate combination of property-wide guest service and staff efficiency.

Copper Mountain Resort is using the following Agilysys Visual One modules:

  • Activities – To schedule and manage the property’s many amenities;

  • Club Management –  To manage memberships within the resort;

  • Condo Accounting – To calculate revenues, expenses and profit-sharing between condominium owners and the management company; and

  • Spa Management – To schedule guests for spa services and manage staff schedules.

    The resort is also using the Agilysys Guest eMarketing solution to create personalized and cost-effective email campaigns and the Agilysys Guest Express kiosk system to expedite front desk check-in and check-out.

    “The Agilysys Visual One suite, with its unique condo accounting module, will give Copper Mountain Resort the tools it needs to streamline operations throughout the property and manage its condominium owner-rental program,” said Jim Dennedy, president and chief executive officer of Agilysys.

    “In the current economic climate, maximizing efficiency and reducing overhead are the keys to success, and our solutions help properties improve productivity in nearly every area of operations, while also enhancing guest service from arrival through departure.”

    Copper Mountain is a ski resort located 75 miles west of Denver in the breathtaking Colorado Rocky Mountains. With 2,465 acres of ski and snowboard terrain, Copper Mountain Resort is perfect for a winter ski vacation or summer vacation getaway.

    The resort offers shopping, dining and a variety of family activities, including snow tubing, snowshoeing and snowmobiling in the winter, and hiking and rafting in the summer.

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