The Caribbean Hotel and Tourism Association (CHTA) is seeking a qualified candidate to fill the organization’s top position of Chief Executive Officer (CEO), with responsibilities for the overall operation of the Association.
CHTA is a Federation of National Hotel Associations (NHA) across the Caribbean Region. The CEO will direct the development and execute plans to include support of the member National Hotel Associations and its Allied Members, membership development and support, advocacy programs, regional marketing, internal and external communications and public relations, events management, liaison with other tour and travel industry associations, maintenance of sound fiscal policies and revenue generation streams.
The CEO will report directly to the elected CHTA President and makes all decisions and takes all actions in connection with the operation of CHTA in compliance with directives from the Board of Directors.
The primary responsibilities include managing day-to-day office operations, networking with Strategic Partners to ensure their maximum ROI and retention and serving as liaison with Caribbean Tourism Organization (CTO), the Caribbean Tourism Development Company (CTDC) and other regional or global associations to develop synergies, cooperation, and mutual support.
Candidates must be comfortable with public speaking and have the ability to engage audiences as the CEO will serve as the “primary voice of CHTA” on regional advocacy matters. The CEO needs to have highly developed written and interpersonal communication, negotiation and collaboration skills. The CEO will monitor regional and global events and trends, keep the NHAs advised of relevant issues and oversee the services of the CHTA PR firm to ensure effective communication of CHTA advocacy positions throughout the region.
The CEO needs to have keen analytical skills and data management abilities in order to monitor Caribbean region hotel and tourism performance data and identify needs and areas of opportunity in developing incremental business to the region.
As a Director of CTDC, the CEO will monitor the performance of CTDC, its marketing activities, as well as the consumer-facing website www.caribbeantravel.com and engage the website developer, marketing committee and members, to ensure maximum participation and effectiveness.
The successful candidate must have the ability and sensitivity to deal with diverse regional cultures, the ability to travel extensively, and a minimum of ten years’ experience in association or similar management role. Previous experience in development and effective execution of annual strategic plans as well as successful organizational financial accountability are required. Candidates must have a demonstrated ability to manage on-site and remote teams for achievement of annual objectives.
Previous work experience and/or working knowledge of the Caribbean tourism industry are a desired plus. The candidate must be willing and able to work within the USA.