GetThere is launching Customised Reporting, a new management information service designed to give procurement and travel managers a way to measure and track the performance of their global travel programme.
The metrics used, along with report layout and design, are tailored for each customer. Combined or consolidated management information is available on a global, regional, country or individual site basis, and companies are able to view both pre-ticketing travel patterns and final travel spend.
Floyd Widener, European vice president of GetThere and corporate travel at Sabre Travel Network, said Customised Reporting would enable corporate customers to better manage their programmes by using their own performance indicators and profitability metrics.
“Corporations can now develop action plans to optimise their own performance in areas such as online adoption, travel policy compliance or leveraging supplier agreements,” he said. “We can analyse and consolidate statistics regardless of who the TMC partner is and which GDS is used. Furthermore, we have the ability to do this for travel booked both online and offline.”
The new add-on service comes in two offerings; Synopsis Reporting, which provides a set of standard report templates, and Synopsis Custom Reporting, which provides fully customisable reports. A ‘dashboard summary’ - a top line summary with more detailed information behind it - is also available.
Customised Reporting is being made available by GetThere through its team of customer success managers (CSMs), who are responsible for ensuring that customers are able to make the most of their online self-booking tool.