Aer Lingus has launched its brand new mobile app available to Android and Apple iOS users promising a smarter and more personalised mobile experience for its guests.
Currently almost 50 per cent of Aer Lingus guests check in online before they reach the airport, over three quarters of those via desktop, with the remainder on mobile or tablet devices.
As a result of new check in and ‘day of travel’ features, Aer Lingus expects mobile check in to grow significantly.
The new Aer Lingus mobile app boasts features that will help save time and make the booking and travel experience more seamless, allowing a more personalised mobile experience.
Guests can search and save the best fares from 170 destinations worldwide, create personal and travel companion profiles, and securely save payment details for speedy purchase and check in.
Key features of the new Aer Lingus mobile app include:
- Personal profiles: Guests can create profiles that store all personal, travel and payment information.
- Planning and booking: Redesigned search functionality makes finding the best fares easier and faster. Searches can be saved for extra convenience.
- Speedy check-in: Check in just got simple, speedy and paperless. Guests can check in for inbound and outbound flights at the same time.
- Personalised home screen: Here guests can view details of their next flight and the latest flight status. They will also be informed when it’s time to check in.
The new Aer Lingus mobile app is part of the airline’s new brand repositioning which launched last year, ‘Smart Flies Aer Lingus’.
It provides users with an entirely refreshed mobile experience that better reflects the new Aer Lingus brand and meets the needs of consumers today.
Aer Lingus chief commercial officer, Keith Butler, said: “We’re delighted to reveal the new Aer Lingus app which we believe will become the ultimate travel companion for travellers.
“The new app complements the new website experience at aerlingus.com and together enables Aer Lingus to offer guests a smarter online experience.
“The improvements in this app have been guided by customer feedback to facilitate a more convenient check in, trip planning and booking experience.
“Currently almost half of Aer Lingus guests check-in on our website and we would expect advanced check in numbers will further swell as the new app means every step is simple, speedy and tailored to their needs.”