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BTN Interview with Edison Chen, Trip.com at WTTC
At WTTC, Edison Chen of Trip.com highlighted the company’s data-driven approach to building partnerships, its focus on sustainability and managing over-tourism, and Europe—especially Italy—as a key market. Guided by the principle “customers first,” Trip.com invests in strong service, AI support, and a 24/7 SOS program, while also acting as a “super app” that supports travelers across life stages, assists SMEs, and uses rich content to influence decisions and drive sustainable growth.
Global Travel & Tourism Sector Cuts Emissions Intensity as Economic Prosperity Grows
The World Travel & Tourism Council (WTTC), in partnership with Omran, today unveiled its Environmental & Social Research (ESR) 2025, showing that while the sector has surpassed its pre-pandemic economic peak, its carbon footprint remains below 2019 levels, and its positive social impact continue to grow. According to the global tourism body, Travel & Tourism’s global greenhouse gas (GHG) emissions in 2024 have fallen by 9.3% since 2019, when Travel & Tourism was at its peak, and now account for a 7.3% share of total global GHG emissions, down from an 8.3% share in in 2019.
