Entrepreneur Martha Lane Fox, who co-founded travel website lastminute.com, has been appointed to join Twitter’s board of directors. The appointment will be effective immediately following the news that Peter Chernin and Peter Currie will both step down.
With Twitter counting more than 200 million active users and 400 million tweets per day* worldwide, Allianz Global Assistance, international leader in assistance and travel insurance, has conducted a detailed review** of how Twitter is being used and requests linked to travel to identify and measure characteristic behaviours of travelling Tweeters.
Gatwick Airport’s efforts to keep passengers informed with up-to-the minute details during disruptive weather, flight delays and everyday airport activity has been recognised by Twitter. Gatwick is the first UK airport to be listed as a trusted news source with Twitter’s ‘blue tick’ of authority – a social media honour Twitter entitles to profiles to authenticate that a legitimate source is authoring Tweets.
The Japanese language Twitter Account – Hawaii-Arukikata https://twitter.com/#!/hawaiiarukikata received its 10,000th Twitter follower – making it a significant social media personality in Japan for Hawaii. Hawaii-Arukikata posted its first Tweet on April 11, 2009, becoming the first in the travel industry to Tweet about Hawaii in Japanese.
Tech-savvy travellers can now check their flight status via Twitter with the new “tweet bot” service launched by Virgin Atlantic. The “tweet bot” @VAAInfo, a first for any airline takes a customer query about a flight status and tweets back within seconds giving real-time flight departure and arrival information.
CityJet, the personal service airline, is to become the first airline in the UK to launch an interactive Concierge service via its Twitter feed @cityjet. The bespoke tool will be available from 1 August 2011 and initially will run as a trial service for 2-hours a day Monday to Friday to gauge customer feedback and uptake.
Twitter co-founder Evan Williams has confirmed he will step down from his role as chief executive of the company. In a move revealed on his personal Twitter feed, Williams said the decision was designed to allow him to focus on ways of making the social networking service more profitable.
Carnival Cruise Lines has reversed a rule that sought to prevent travel agents from mentioning the company’s name or its trademarks on social media sites like Facebook and Twitter.
Updated my rant on the Social Media Revolution video http://j.mp/7zRbc as @equalman redeemed himself with Social Media ROI vid #
I will be twittering all week at PhoCusWright in Orlando. Follow me @timothychughes or watch hashtags #phocuswright and #pcw09.
Views from a Corner Suite – My blog about Travel Marketing & Technology, Great Service & Profitability http://j.mp/x3eob #