Travel Technology News Page 6
New Orleans & Company Partners With Mindtrip To Help Visitors Experience The Perfect Getaway
Mindtrip, an AI-powered platform that empowers everyone to travel differently, today announced a B2B partnership with New Orleans & Company to transform the DMO’s inspiring content into personalized and actionable trip plans for visitors. From the lively sounds of jazz in the French Quarter to absorbing stunning Creole architecture, mouthwatering cuisine, and captivating celebrations, Mindtrip for Business will integrate into neworleans.com, generating custom, end-to-end itineraries — connecting visitors to local businesses and making exploration across the city both exciting and instantly tangible based on personalized traveler interests.
United Mobile App Now Gives People More Information About Their Connecting Flight
United is ready for peak summer travel season with the official launch of new, personalized mobile app features that make catching connecting flights easier.
Virgin Voyages Selects Nuvei to Power In-App Payments on the “World’s Most Irresistible Cruise Line”
Nuvei today announced that it has been selected by Virgin Voyages to power in-app purchases aboard its award-winning cruise ships. The new agreement continues Nuvei’s growing partnership with the Virgin family of brands, which includes Virgin Holidays and Virgin Atlantic, and strengthens its position as a leading payments provider in the global travel and hospitality industry.
Technology is making travel even easier this summer
Technology is making travel on American Airlines easier and more reliable this summer. From planning a trip to getting to your destination, technology is at the center of customers’ travel experiences. “User-friendly technology is part of our daily life and should extend into what our customers experience when they travel on American,” said Ganesh Jayaram, American’s Chief Digital and Information Officer. “With our renewed focus on the customer experience, we’ve ramped up our digital capabilities throughout the travel journey so our customers can focus on what matters most: getting to their destination.”
Phocuswright Europe 2025 – AI agency takes center stage
Phocuswright Europe 2025 kicked off in Barcelona last week, welcoming over 600 attendees from 20+ countries to discuss the future of travel. The event highlighted the booming travel industry, tempered by geopolitical and economic concerns. A key theme was the disruption in travel distribution, with technology reshaping customer loyalty and content control. Speakers emphasized AI’s growing role, with insights from TripAdvisor, Expedia, Accor, Booking, and Google. The conference also featured startup pitches, investment trends, and exclusive research on traveler behavior, AI adoption, and sustainability. Sustainability and AI remain top priorities Sustainability remained a priority, with Trip.com Group sponsoring carbon offset initiatives for the event. Attendees engaged in interactive polls and networking, reinforcing Phocuswright’s commitment to industry collaboration. Research presentations covered AI-driven consumer trends, startup funding, and ski travel insights.
AI- powered platform Hive empowers hotels to compete with OTAs data dominance
The roomangel Foundation, a pioneering nonprofit organization dedicated to advancing transparency and fairness in the hospitality industry, today announces the launch of Hive, an AI-powered, platform-agnostic tool designed to improve collaboration and data sharing across the industry. Hive provides a chat-based interface that helps hotels access real-time insights and make more informed decisions aims to help hotels reclaim control, optimize performance, and fight back against the data asymmetry that has long favored powerful intermediaries such as OTAs.
Maestro to Showcase Full Suite of All-In-One PMS Innovations at HITEC Indianapolis
Maestro PMS will showcase the latest enhancements to its industry-defining property-management system in Booth #2411 at HITEC North America 2025, to be held June 16 to 19 at the Indiana Convention Center in Indianapolis. As a platinum sponsor of the premier technology event, Maestro will display its full selection of offerings, including its popular Guest Experience Management System (GuestXMS), in-demand embedded payments solution MezzoPay with unique integration to Silverware POS, newly enhanced Spa Management module, and the much-anticipated Maestro Touch — a powerful new feature of Maestro PMS designed to revolutionize the front desk user experience. Attendees can also preview powerful updates to the Front Desk and Sales & Catering systems, designed to boost operational speed, improve data visibility, and simplify complex workflows for staff.
First Human-Looking AI Concierge Now Available
Hotel Communication Network (HCN), the world leader in guestroom tablets for hotels and resorts, is transforming the way operators are driving revenues and engaging with guests. Taking advantage of advances in AI technologies, HCN has developed an industry breakthrough by creating the first human-looking AI Concierge persona capable of addressing guests individually with full voice integration and providing voice-activated access to all guest services during their stay at HCN partner hotels. To make this technological achievement even more compelling, HCN’s new ad-supported revenue model makes the entire platform highly subsidized with a possible revenue share for hotels.
Phocuswright Europe 2025 unveils strongest-ever agenda, spotlighting the transformative power of AI
Phocuswright Europe 2025, the travel industry’s premier executive conference, is set to deliver its most compelling and timely agenda to date, focusing intensely on the “The New Age(nts)” theme. From June 10-12 at the Palau de Congressos de Catalunya in Barcelona, the event will bring together global thought leaders to explore how generative Artificial Intelligence (AI) and autonomous agents are not just shaping the future, but actively rewriting the rules of travel right now.
First ever AI assistant for selling tours & experiences for tour operators launched by CaptainBook
CaptainBook, a booking management system that simplifies tour and activity bookings through automation and control, has just launched the industry’s first native AI Assistant embedded within a reservation technology (restech) platform and tailored specifically for the Tours & Experiences sector. This assistant is fully integrated with each operator’s live inventory and trained on their specific offerings, allowing it to deliver prompt and accurate responses to customer inquiries regarding availability, pricing, and inclusions, while communicating in a natural and human-like manner that surpasses generic chatbots and basic FAQ tools.
Hotel Communication Network Acquires Crave Interactive
Hotel Communication Network (HCN), a leading provider of AI-powered in-room guest engagement solutions, announces the acquisition of Crave Interactive, a UK-based innovator specializing in digital guest experiences for luxury hotels. This strategic move positions HCN as a dominant force in the global hospitality technology sector, expanding its reach across the four- and five-star hotel markets. The deal closed today for an undisclosed amount.
Mews’ AI-Powered Smart Tips Top 5 Million Weekly Views, Revolutionizing Guest Personalization
Mews, the industry-leading hospitality cloud, has announced a major milestone in broadening hospitality teams leveraging AI in their day-to-day. AI Smart Tips is reshaping guest interactions by giving hotel staff easy access to a centralized summary of each guest’s key information and preferences, available at every point of contact throughout the guest’s stay. Mews AI Smart Tips are now viewed over 5 million times a week by hoteliers around the world, helping them to personalize the experience for their guests.