Travel AI News
West Palm Beach Brings Downtown to Life Through the “DowntownWPB Unlocked” Augmented Reality Tour
The West Palm Beach Downtown Development Authority (WPB DDA) has partnered with app developers Hoverlay to launch an ambitious experience that brings Downtown West Palm Beach to life in a wholly new and digital way. DowntownWPB Unlocked is an interactive augmented reality (AR) walking tour that transforms everyday streets, establishments, landmarks, and public spaces into immersive encounters for visitors to uncover the secrets and surprises of downtown, all in the palm of their hand.
Fliggy goes live with bookings via AI interface
Chinese online travel platform Fliggy – the travel division of Alibaba Group – can confirm that following a trial period its AI interface is now able to process bookings. This has been made possible through the use of parent company Alibaba’s consumer-facing application Qwen App, which is available to users in China and experienced over 200 million AI-native shopping orders during the recent Chinese Spring Festival campaign.
Three Years of TripGenie: How Travellers Around the World are Using AI Differently
As AI becomes an everyday part of travel planning, one thing is increasingly clear: while the technology may be global, how travellers use it is anything but uniform. New data from TripGenie, Trip.com’s AI travel assistant, reveals that three years of real-world usage have surfaced new patterns in how travellers plan, decide and navigate their journeys.
roomangel appoints Kadam Jeet Jain as Chief Technology Officer
The roomangel Foundation, the global nonprofit committed to building a fairer, safer, and more transparent hospitality ecosystem, today announced the appointment of Kadam Jeet Jain as Chief Technology Officer. Kadam joins with a mandate to build out roomangel’s AI development capabilities and lead the creation of the world’s most advanced AI system for hotel performance-the foundation’s flagship platform, hive. hive serves as the connected intelligence layer for hotels, helping them harness data to improve yield, reduce dependency on intermediaries, and prepare for the next era of Agentic AI in travel.
Colorado Tourism Office Partners with GuideGeek to Launch New AI Travel Genius, ‘Colorado Concierge’
Travelers planning a trip to Colorado can now rely on Colorado Concierge, an AI travel genius that provides instant answers to any travel or tourism questions about the state. Colorado Concierge is an initiative of the Colorado Tourism Office and leverages GuideGeek artificial intelligence technology from Matador Network.
Tourism New Zealand Leverages GuideGeek Travel AI Technology to Drive Engagement
Travelers planning a trip to New Zealand can now get inspiration and tips from an AI trip planner powered by Matador Network’s industry-leading GuideGeek chat platform. The AI trip planner was also configured to assist with the launch activity of Tourism New Zealand’s fully playable destination in Minecraft.
New Orleans & Company Partners With Mindtrip To Help Visitors Experience The Perfect Getaway
Mindtrip, an AI-powered platform that empowers everyone to travel differently, today announced a B2B partnership with New Orleans & Company to transform the DMO’s inspiring content into personalized and actionable trip plans for visitors. From the lively sounds of jazz in the French Quarter to absorbing stunning Creole architecture, mouthwatering cuisine, and captivating celebrations, Mindtrip for Business will integrate into neworleans.com, generating custom, end-to-end itineraries — connecting visitors to local businesses and making exploration across the city both exciting and instantly tangible based on personalized traveler interests.
Mews’ AI-Powered Smart Tips Top 5 Million Weekly Views, Revolutionizing Guest Personalization
Mews, the industry-leading hospitality cloud, has announced a major milestone in broadening hospitality teams leveraging AI in their day-to-day. AI Smart Tips is reshaping guest interactions by giving hotel staff easy access to a centralized summary of each guest’s key information and preferences, available at every point of contact throughout the guest’s stay. Mews AI Smart Tips are now viewed over 5 million times a week by hoteliers around the world, helping them to personalize the experience for their guests.
Mabrian Launches AILA: The First Gen AI-Based Assistant
Mabrian, the global travel intelligence platform, announces the launch of AILA (acronym for Artificial Intelligence Live Assistant), a Generative AI-based virtual analyst designed to optimise tourism planning and management. AILA, the first Gen AI tool in travel & tourism designed with a business-to-business perspective, is able to respond, in real time, to questions and requests (prompts) related to tourism trends, using as source Mabrian’s world-class, exhaustive, verified, and updated travel intelligence database.
United Airlines’ Use Of Generative AI
United Airlines has begun using Language Learning Models (LLMs) and artificial intelligence, such as ChatGPT, to inform customers about the status of their flights, which has resulted in a 6% boost in customer satisfaction.
30 Percent of Travelers Likely to Use AI to Plan Holiday Travel
With a potentially record-setting holiday travel season kicking into high gear, 30% of travelers say they are likely to use AI to plan or assist with their travel planning this year. This finding comes from a survey of more than 1,000 travelers conducted by leading travel publisher Matador Network, which launched the free AI travel genius GuideGeek last year.
Hoteliers embrace AI, but lagging tech holds them back, says Cloudbeds CEO
While Artificial Intelligence (AI) is transforming industries, hoteliers are struggling to embrace it, despite rapid industry growth. In a recent interview by Hospitality Expert and Influencer Paula Carreirao, CEO Adam Harris explored this disconnect, highlighting both the potential and the roadblocks to AI adoption in hospitality