The Star Alliance connection service is now available at London Heathrow Airport. This assists passengers with tight connections between two Star Alliance member airline flights.
A whirlwind globetrotting trip, stopping only at two destinations for at least 24 hours, is now possible using selected Star Alliance round the world fares. Up to now, a minimum of three stopovers was required for all round the world tickets.
Star Alliance returned to Frankfurt, the place of its birth, to celebrate its 20th anniversary. As part of the event, the alliance announced a decade-long strategy of harnessing digital technology to further enhance the travel experience of customers.
Star Alliance member Air India has successfully moved all its operations at London Heathrow’s Airport from Terminal 4 to Terminal 2, the home of Star Alliance. The national airline of India operates up to eight daily flights in and out of Heathrow with either Boeing 777 or Boeing 787 Dreamliner aircraft and has been serving London for nearly 70 years.
EVA Air has announced the initiation of a code-share agreement with fellow Star Alliance member, Avianca, making travel between Asia and Central America much more convenient for both the airlines’ passengers. The new code-share agreement will enable EVA Air’s passengers to connect through Los Angeles, New York and San Francisco to connect with Avianca flights to San Salvador, while Avianca’s passengers will be able to connect through the same US airports for flights to Taipei.
Star Alliance has successfully completed the rollout of a new check-in concept in the south wing at Tokyo – Narita Terminal 1, offering customers a wider choice of check-in options and giving them more control over this part of the travel process, thereby creating time savings.
Star Alliance and Heathrow Express have teamed up to offer Star Alliance Gold Card holders a special benefit when travelling on Heathrow Express trains – a free upgrade. Making use of this offer is very simple. Customers just need to purchase a standard class single or return ticket for the Heathrow Express, the fastest rail link between the airport and London Paddington Station.
Star Alliance has redesigned its website to offer a fresh, modern look and user friendly experience across both desktop and mobile devices, complementing the individual websites of its member airlines. Upgrades to its iPad and Android apps to improve usability and add new features will also be available shortly, as part of a wider initiative to meet the needs of today`s travellers for information at their fingertips.
Avianca Brazil has become the 28th member of Star Alliance. “Adding Avianca Brazil to our network is an important step in enhancing our customer proposition in Latin America. Brazil is the most important aviation market on the continent and we are pleased that from today onwards, we can once again offer domestic connections in Brazil,” said Mark Schwab, chief executive Star Alliance.